Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Visual Edge IT Palm Desert, California is a managed service provider that offers comprehensive IT solutions to local businesses. Serving a diverse clientele, they specialize in enhancing operational efficiency and security through tailored technology services. Their commitment to reliability and customer support makes them a valuable partner for organizations in the Palm Desert area and beyond.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Visual Edge IT. Their effective communication and commitment to security are also commonly praised, making them a trusted choice for IT services.
Service Coverage Area
Visual Edge IT serves Palm Desert and surrounding areas including Palm Springs, Rancho Mirage, and La Quinta. Major freeways include I-10 and CA-111, with local landmarks such as the Living Desert Zoo and Gardens.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Visual Edge IT Palm Desert, California provide in Palm Desert, California, and which industries do you specialize in locally?▶
Visual Edge IT offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Visual Edge IT Palm Desert, California average response time for tickets in Palm Desert, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Visual Edge IT also provides after-hours support to ensure client needs are met promptly.
Does Visual Edge IT Palm Desert, California handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Visual Edge IT is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with Visual Edge IT Palm Desert, California look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Visual Edge IT Palm Desert, California support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Visual Edge IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to meet client needs.
How does pricing work with Visual Edge IT Palm Desert, California and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers based on client requirements.
Customer Reviews
12/3/2018 I have been serviced by Image Source ever since I moved to the desert over three years ago. The level of service is outstanding. When I first moved here I had nothing but problems with my machine and the company I had used before was willing to do nothing about it. After trying to work on that machine, Image Source went the extra mile and got me another machine (an upgrade) and the machine is exceptional. They realized that without a working copier and scanner, I was out of business. From time to time it has its glitches but whenever I call Image Source, they are right there to help me. I couldn't be happier.
The friendliest group of workers I’ve met. Spoke with the lady there and she was phenomenal! I look forward to doing more business with you all.
Radco's experience is always pleasant. Love the customer service. Our machine us great and easy to use. I also love how our supplies are automatically shipped as the machine knows when it's running low.
The team did a really good job helping me set up my printer. Affordable too! I highly recommend if you are a small business owner in the Coachella Valley!
We use Image Source for all of our MFP and plotter service, all of their Technicians are always on time and courteous. We would not use any other company to maintain our printer fleet!