Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Tap Five is a managed service provider located in Palm Desert, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, serving various industries including healthcare, finance, and retail. With a commitment to reliability and customer satisfaction, Tap Five aims to empower businesses by providing tailored IT support and innovative technology solutions.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Tap Five for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Tap Five serves Palm Desert and surrounding areas including Palm Springs, Rancho Mirage, and La Quinta. Major freeways include I-10 and CA-111, with local landmarks such as the Living Desert Zoo and Gardens.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers.
FAQ
What services does Tap Five provide in Palm Desert, California, and which industries do you specialize in locally?▶
Tap Five provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Tap Five average response time for tickets in Palm Desert, California, and do you offer after-hours support?▶
Tap Five typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Tap Five handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tap Five is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with Tap Five look like for a new client, and how long does it take?▶
Onboarding with Tap Five involves an initial assessment, setup of services, and training for staff. This process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Tap Five support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tap Five supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Tap Five and is it per user, per device, or a flat monthly plan?▶
Pricing with Tap Five is flexible, typically based on a per user or per device model, with options for flat monthly plans that cater to different service levels.
Customer Reviews
Tap Five has been a game-changer for my business! They set me up with a customized link that makes it incredibly easy for my clients to access my website, booking page, and leave reviews, all in one convenient tap. The setup process was quick and seamless, and their team was so personable and responsive every step of the way. I love how many customization options they offer. It really helped me make my link feel on-brand and professional. Highly recommend Tap Five to any business owner who wants to streamline their digital presence and make life easier for their clients! They even made me a custom frame so my clients can scan and leave me a review ðŸ˜Â
As a realtor I pride myself in providing the absolute best service and that requires me working with the best companies and Tap5 is what that is. One of the best investments as a realtor as they have helped me grow my network and connections. Their creativity and options of what they can do to help business grow are through the roof. They provided a seemless checkin process for my open houses and have created some amazing signs for me. I even have a custom tap5 mug that I use everyday. They help me make sure I look good as a realtor by equipping me with top of the line tools. The people behind the company provide excellent and fantastic service which is why I’ll be sure to recommend Tap5 to everyone. No business to small or too big for what Tap5 can do
As a realtor, building trust and credibility is everything, and this service has been a game changer for me. They’ve made it so easy for my clients to share their positive experiences, and the results have been incredible. My online presence has grown significantly, and I’ve even gained new clients who mentioned my glowing reviews! Highly recommend this service to any realtor looking to grow their business and reputation!
Tap Five has completely changed our open house set up in the best way! It is so easy to get client information and check-ins now that it can be done with just a tap. Reviews are a breeze at closing instead of sending endless emails and texts. Tap Five customer service is amazing and Fadi has been so helpful in any questions we have and even came in to meet with our team. We highly recommend them!!
I absolutely love Tap Five! It has completely streamlined the process of getting my clients to the pre-approval application. With just the push of a button, I can easily guide them through the necessary steps, saving both time and effort. The convenience and efficiency it offers are unmatched, making my workflow much smoother and my clients happier. Tap Five is truly a game-changer for my business!