Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Synergy Information Solutions is a managed service provider located in Palm Desert, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Synergy Information Solutions aims to empower businesses by leveraging technology to drive growth and innovation.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently praise Synergy Information Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Synergy Information Solutions serves Palm Desert and surrounding areas including Palm Springs, Rancho Mirage, La Quinta, and Indio. Major freeways in the vicinity include Interstate 10 and Highway 111, with local landmarks such as the Palm Desert Civic Center Park.
Pricing Model
The pricing structure at Synergy Information Solutions is typically based on a flat monthly fee with tiered options available. This allows businesses to choose a plan that best fits their needs, whether it be per user or per device.
FAQ
What services does Synergy Information Solutions provide in Palm Desert, California, and which industries do you specialize in locally?▶
Synergy Information Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Synergy Information Solutions average response time for tickets in Palm Desert, California, and do you offer after-hours support?▶
The average response time for tickets is typically quick, with many clients reporting responses within hours. Synergy Information Solutions also offers after-hours support to ensure continuous service.
Does Synergy Information Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Synergy Information Solutions provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that client data is secure and meets necessary standards.
What does onboarding with Synergy Information Solutions look like for a new client, and how long does it take?▶
Onboarding with Synergy Information Solutions involves an initial assessment of the client's needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Synergy Information Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Synergy Information Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Synergy Information Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at Synergy Information Solutions is generally structured as a flat monthly plan with tiered options available, allowing clients to choose between per user or per device pricing based on their specific needs.
Customer Reviews