Industries Served
HealthcareRetailFinanceEducationHospitality
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
CompTIA A+Microsoft Certified PartnerCisco Certified Network Associate
Overview
RNRPC Computer Repair is a managed service provider located in Palm Desert, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency, including managed IT support, cybersecurity, and data backup services. By focusing on the unique needs of small to medium-sized enterprises, RNRPC helps clients navigate the complexities of technology, ensuring reliable and secure IT environments.
Services
- Managed IT support
- Cybersecurity solutions
- Data backup and recovery
- Network monitoring
- Help desk services
- Cloud services
Review Summary
Clients frequently praise RNRPC Computer Repair for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
RNRPC Computer Repair serves Palm Desert and surrounding areas including Rancho Mirage, Cathedral City, and La Quinta. Major freeways nearby include Interstate 10 and Highway 111, with local landmarks such as the Palm Desert Civic Center and El Paseo shopping district.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does RNRPC Computer Repair provide in Palm Desert, California, and which industries do you specialize in locally?▶
RNRPC Computer Repair offers managed IT support, cybersecurity, data backup, and network monitoring services. They specialize in industries such as healthcare, retail, finance, education, and hospitality.
How fast is RNRPC Computer Repair average response time for tickets in Palm Desert, California, and do you offer after-hours support?▶
RNRPC Computer Repair typically responds to support tickets within a few hours during business hours. They also provide after-hours support for urgent issues, ensuring clients receive timely assistance.
Does RNRPC Computer Repair handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, RNRPC Computer Repair offers cybersecurity services that include compliance support for HIPAA and PCI standards, helping businesses maintain regulatory requirements.
What does onboarding with RNRPC Computer Repair look like for a new client, and how long does it take?▶
Onboarding with RNRPC Computer Repair involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does RNRPC Computer Repair support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
RNRPC Computer Repair supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with RNRPC Computer Repair and is it per user, per device, or a flat monthly plan?▶
Pricing at RNRPC Computer Repair is generally structured on a per user or per device basis, with options for flat monthly plans that provide flexibility based on the services required.
Customer Reviews
I needed our data off of my iPhone. I had tried going to multiple shops here in the Coachella Valley and no one was able to help me out. From the moment I came into RNRPC Repair they were super friendly and welcoming. They did a miracle and were able to get all of our photos and videos. Alex did wonderful in keeping us up to date and in the loop of things. The price was fair, and I will be coming back in the future.
Our business needed to have the DVR and Cameras upgraded. Richard and his team got it done quickly and for a very fair price. He also helped us out with our security system even though it had nothing to do with the job that we hired them for and they got the cables super organized.
Fast… quick… responsive… and great service! I love how they keep you updated and keep you posted on all the details. It's super immersive and an amazing experience. Working with Richard and his team is definitely something I will be doing if I ever need their help again.
We got our office wired and set up with security keys so that way our employees have to use a physical key to access our online accounts. Everything is also managed via their monitoring system and helps plug in any holes in the security system. So if a hacker trys to get in and hack our system they will be detected. I believe it is called IDS system. We definitely recommend Richard and his team!
Amazing experience and could not be happier. Every single question was answered. I was even educated by the their team and told what was needed and what was not needed and even provided their list of recommendations on what my next steps should be for getting the computer repaired. Very honest and transparent and endured my wave of questions and phone calls. I definitely recommend them as they checked every box for customer service and were super responsive and fast.