Industries Served
HealthcareFinanceRetailEducationHospitality
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Palm Desert Geeks is a managed service provider based in Palm Desert, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, Palm Desert Geeks serves a diverse range of industries, providing tailored support to meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently praise Palm Desert Geeks for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
Palm Desert Geeks serves the Palm Desert area and nearby cities such as Palm Springs, Rancho Mirage, and La Quinta. Major freeways include I-10 and CA-111, with local landmarks like the Living Desert Zoo and Gardens.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the specific needs of businesses.
FAQ
What services does Palm Desert Geeks provide in Palm Desert, California, and which industries do you specialize in locally?▶
Palm Desert Geeks provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Palm Desert Geeks average response time for tickets in Palm Desert, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Palm Desert Geeks also offers after-hours support to ensure clients receive assistance when needed.
Does Palm Desert Geeks handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Palm Desert Geeks is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Palm Desert Geeks look like for a new client, and how long does it take?▶
Onboarding with Palm Desert Geeks involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Palm Desert Geeks support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Palm Desert Geeks supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Palm Desert Geeks and is it per user, per device, or a flat monthly plan?▶
Pricing with Palm Desert Geeks is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the client's needs.
Customer Reviews
My experience with this company Palm Desert Geeks, has been extremely frustrating. Pat, the owner, is a very poor communicatorâ€â€he rarely responds to texts, emails, or phone calls in a timely or consistent manner. As a paying customer on a monthly subscription plan, I expected a basic level of service and professionalism, which was not delivered. Their services for website development, social media, and content posting are subpar. It appears the person responsible for this work is only available for a few hours a week, and it shows in the quality and consistency of the output. When I raised concerns about the lack of results and asked about the value I was receiving for what I was paying, I was abruptly terminated via text messageâ€â€without any real conversation or attempt at resolution. Pat seemed completely unwilling to accept feedback, taking it as a personal attack rather than an opportunity to improve. Overall, it was a terrible and disappointing experience. I strongly recommend looking elsewhere if you’re considering using this company.
Visiting family in the area and had an issue with my mac and it not recognizing my external hard drive. Went as a walk-in, the day before my flight and the female employee was so unbelievably kind and helpful. Fixed the problem on the spot, luckily wasn't too complicated. Could not recommend this place more, I have had other issues in the past and always bad experiences at the Apple in Palm Desert. Go to the Palm Desert Geeks they are the best, just be aware they are on the 2nd floor!
Excellent place for computer repair/diagnosis. Have been there a couple times. They are knowledgeable and very reasonable.
Derek at Palm Desert Geeks does a great job! He took care of our laptop in minutes the last time we went there. Wouldn't go anywhere else. Have used them several times and they are very reasonably priced.
I went from the biggest problem of the week to the most satisfied customer of the week. Palm Desert geeks are absolutely fantastic.