Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
M63 Group Inc is a managed service provider located in Palm Desert, California, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a focus on small to medium-sized enterprises, M63 Group Inc delivers tailored IT support that helps businesses thrive in a competitive landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend M63 Group Inc for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring that client systems are well-protected and efficiently managed.
Service Coverage Area
M63 Group Inc serves Palm Desert and surrounding areas including Palm Springs, Rancho Mirage, La Quinta, and Indio. The business is conveniently located near Interstate 10 and close to the Desert Hills Premium Outlets.
Pricing Model
M63 Group Inc typically employs a flat monthly pricing model with tiered options based on service levels. This structure allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does M63 Group Inc provide in Palm Desert, California, and which industries do you specialize in locally?▶
M63 Group Inc provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is M63 Group Inc average response time for tickets in Palm Desert, California, and do you offer after-hours support?▶
M63 Group Inc maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure client needs are met promptly.
Does M63 Group Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, M63 Group Inc is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant with regulations.
What does onboarding with M63 Group Inc look like for a new client, and how long does it take?▶
Onboarding with M63 Group Inc involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's requirements.
What tools and platforms does M63 Group Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
M63 Group Inc supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with M63 Group Inc and is it per user, per device, or a flat monthly plan?▶
M63 Group Inc typically uses a flat monthly pricing model with tiered options based on service levels, allowing clients to choose a plan that fits their specific needs.
Customer Reviews
I’ve been a hardcore gamer my whole life, so naturally I’ve owned several PC’s throughout my lifetime. I had custom builds left and right, and even by name brands such as NZXT and Origin PC but none came close to the standards I had until I decided to have M63 Group help me out in creating my greatest PC project yet. It felt great having the privilege to talk to people who genuinely seem passionate as I am when it comes to this type of hardware. I can proudly say I am more than satisfied with what they helped me create, and very efficiently too. If you want a proper consultation and looking to create your first PC, this is the group you’d want to work with. 10/10
It’s so nice having a mini microcenter in the Coachella valley. These are the only guys where you can get the latest specs/parts for a great price or close to retail. Not to mention they do custom waterloops. The owner had a z73 nzxt cooler for me and saved me 3 months of waiting. Not to mention that he opened up the store for me after hours just to pick up the part. Thank you!!!
I found David Ponce on Home Adviser. He did an amazing job with fixing my computer for a very reasonable price. I had been told by the Geek Squad at Best Buy that my one year old computer was not salvageable and all the data was lost. They told me my best choice was to purchase another computer from them! David not only provided assurances that he could fix it, but saved all the data. M63 Group is now my new IT! Experts, professional, and reasonable!! 🤘‼ï¸Â
Had a fan malfunction on my pc a few weeks ago and found out the fan I needed replaced was discontinued and replacing one fan now became replacing 9 fans because I was NOT going to have one different looking fan stick out like a sore thumb it would’ve driven me crazy. With working 11+ hour days and having no experience in building PCs I googled and found David and I’m so happy I found him. He replaced all 9 of my fans and ordered the part I needed to hook up all 9 after I accidentally ordered the wrong one and fixed my mess completely. I’m definitely looking forward to working with David again and sprucing up my pc to make it look and run a little better as she’s already a few years old. David was kind and always answered any calls or texts incredibly quickly and didn’t charge me until the work was done! Absolutely recommend 🙂
The service was great and they helped and explained everything very nicely