Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
KEP Solutions is a managed service provider based in Palm Desert, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, KEP Solutions aims to empower businesses by leveraging technology to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Customers frequently commend KEP Solutions for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
KEP Solutions serves Palm Desert and surrounding areas including Palm Springs, Rancho Mirage, and La Quinta. The service area is accessible via major freeways such as I-10 and CA-111, with notable landmarks like the Desert Willow Golf Resort.
Pricing Model
KEP Solutions typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does KEP Solutions provide in Palm Desert, California, and which industries do you specialize in locally?▶
KEP Solutions provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is KEP Solutions average response time for tickets in Palm Desert, California, and do you offer after-hours support?▶
KEP Solutions typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure business continuity.
Does KEP Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, KEP Solutions is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with KEP Solutions look like for a new client, and how long does it take?▶
Onboarding with KEP Solutions involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the setup.
What tools and platforms does KEP Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
KEP Solutions supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with KEP Solutions and is it per user, per device, or a flat monthly plan?▶
KEP Solutions generally offers a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose a plan that best fits their needs.
Customer Reviews