Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Western Computer is a managed service provider located in Oxnard, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Western Computer aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Western Computer for their responsiveness and reliability. The team is noted for effective communication and a strong emphasis on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Western Computer serves the Oxnard area and nearby cities such as Ventura, Camarillo, and Port Hueneme. The business is conveniently located near the 101 and 1 freeways, close to landmarks like the Channel Islands Harbor.
Pricing Model
Western Computer typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Western Computer provide in Oxnard, California, and which industries do you specialize in locally?▶
Western Computer provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is Western Computer average response time for tickets in Oxnard, California, and do you offer after-hours support?▶
Western Computer typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure client needs are met at all times.
Does Western Computer handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Western Computer is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, providing tailored solutions to meet regulatory requirements.
What does onboarding with Western Computer look like for a new client, and how long does it take?▶
Onboarding with Western Computer involves an initial assessment of the client's needs, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Western Computer support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Western Computer supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Western Computer and is it per user, per device, or a flat monthly plan?▶
Pricing with Western Computer is generally structured as a flat monthly plan with tiers based on the services selected. This allows clients to choose a pricing model that best fits their operational needs.
Customer Reviews
I have been working with Western Computer for 3+ years. Our organization chose Western as our Microsoft Partner to take our five companies off of QuickBooks and onto MS Dynamics Business Central. The process could not have gone smoother. Our implementation team at Western took the time to understand our needs, set proper expectations, work with us to create a plan for success, and then delivered on that plan with professionalism and expertise. Our implementation was on-time and under budget. Western continues to be a trusted partner for our team and is ready to provide support whenever we need it. We love their deep bench of experts and the knowledge base that they can bring to any issue. They also are proactive to make sure that our environment is ready for each new version release and that we understand any changes or added features. This keeps us operating at the top of our game and eliminates concerns about system issues or downtime. I would highly recommend that you reach out to Western Computer if you are considering a MS Dynamics implementation or are unsatisfied with your current partner.
I have been working with Western Computer since 2008, when we first purchased Microsoft NAV 2009 as our ERP. Since that time, Western has continued to be a top-shelf partner for us. We have worked with them on all customizations to our system and implemented multiple bolt-on applications. We also upgraded with Western from NAV to Business Central which went exceptionally well! Most recently, Western supported us in a large integration project to bidirectionally connect our ERP and CRM systems. I cannot speak highly enough about the team at Western. We have interfaced at all levels with them, and truly consider them an extension of our team. It is a testament to their caliber that I have never considered another partner, in what is now over a 15 year relationship.
Review from a Western Computer client that just upgraded to Dynamics 365 Business Central and went live last month: "Your entire Western Team have been LIGHTS OUT on this upgrade. From the initial discovery conversations through go-live this week your team has gone above and beyond to make this experience a great one! We would not be here without their hard work, thoughtfulness, and dedication." So yes… I'm an employee of Western Computer, and I'm proud to say I have been for almost three years. This is a unique company that truly cares about its clients and its employees, from our amazing and accessible CEO and other exec leaders, to our Practice Directors & Managers, to our Support Leadership, and all of the (mostly senior experience level) project & support personnel who make testimonials like the one above possible. 5 stars for sure!
Western Computer has been an invaluable partner for our business. We rely on them for all of our EDI and Microsoft Dynamics NAV (Navision) needs, and their expertise has consistently exceeded our expectations. Their team is responsive, knowledgeable, and solutions-orientedâ€â€always ready to troubleshoot issues quickly and offer strategic guidance. It's clear they understand both the technical and business sides of what they do. We truly appreciate the support they provide and highly recommend them to any company looking for a reliable and experienced technology partner.
We had a great experience working with Western Computer. Our previous system was an overly customized installation of NAV 5, and after a false start with another vendor, we had nearly given up on the idea of "upgrading." Western called their approach a "Fresh Start Upgrade." It involved removing our customizations and bringing forward only core system data. This allowed us to retain nearly all of our data while giving us an opportunity to evaluate which customizations we could let go ofâ€â€and which ones we needed to bring forward into Business Central. This was a perfect fit for us. Western Computer guided our project from the early discovery phase to a successful launch. Our project was delivered on time and on budget. We couldn't ask for a better partner.