Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Cygnus Communications Group, Inc. is a managed service provider located in Oxnard, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Cygnus Communications Group, Inc. aims to empower businesses by providing tailored IT strategies and support.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Cygnus Communications Group, Inc. for their responsiveness and reliability in managing IT services. The company is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly.
Service Coverage Area
Cygnus Communications Group, Inc. serves the Oxnard area and nearby cities such as Ventura, Camarillo, and Port Hueneme. The service area is accessible via major freeways including the US-101 and CA-1, with landmarks like The Collection at RiverPark and Channel Islands Harbor.
Pricing Model
The pricing structure typically operates on a per user or per device basis, with options for flat monthly plans that may include different service tiers to accommodate varying business needs.
FAQ
What services does Cygnus Communications Group, Inc. provide in Oxnard, California, and which industries do you specialize in locally?▶
Cygnus Communications Group, Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Cygnus Communications Group, Inc. average response time for tickets in Oxnard, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues to ensure continuous service.
Does Cygnus Communications Group, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Cygnus Communications Group, Inc. offers cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that client data is secure.
What does onboarding with Cygnus Communications Group, Inc. look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Cygnus Communications Group, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Cygnus Communications Group, Inc. supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with Cygnus Communications Group, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing typically operates on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required by the client.
Customer Reviews
DO NOT USE THIS COMPANY!!! BAD SERVICES!!! BAD INTERNET!!! BAD CUSTOMER SERVICE!!! INTERNET DROPS ALL THE TIME!! THIS IS ALL A SCAM THEY CAUSE PROBLEMS TO CHARGE YOU MORE!! SAVE TIME AND PROBLEMS GO WITH A REPUTABLE COMPANY NOT THESE CLOWNS!!
Don't use this service, bad connection all day, bad customer services, internet drops all the time, don't waste your time on them!!!
Wow is all I can say. I live on a hill in an area with minimal internet options. Been through a few and Viasat was the latest and certainly not the greatest! Always asking neighbors and was told about this company. For the first time since I arrived on the hill, 8 years ago, I have dependable internet and great customer service. So far so good, I teach zoom classes and needed reliable internet. Johnny was great, and he's there if I need him, that's worth it all!!!