Industries Served
HealthcareRetailEducationFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Family Support Network is a managed service provider based in Orange, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, Family Support Network serves various industries, providing tailored services that meet the unique needs of each client.
Services
- Managed IT services
- Cybersecurity solutions
- Cloud services and migrations
- Network monitoring
- Help desk support
- Data backups and recovery
Review Summary
Clients frequently commend Family Support Network for their responsiveness and reliability. Reviews highlight effective communication and a strong focus on security, contributing to a positive overall experience.
Service Coverage Area
Family Support Network serves the Orange area and nearby cities such as Anaheim, Santa Ana, and Villa Park. Major freeways include the 5 and 22, with local landmarks like the Orange Circle and the Honda Center.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does Family Support Network provide in Orange, California, and which industries do you specialize in locally?▶
Family Support Network provides managed IT services, cybersecurity, cloud solutions, and help desk support. They specialize in industries such as healthcare, retail, education, finance, and manufacturing.
How fast is Family Support Network average response time for tickets in Orange, California, and do you offer after-hours support?▶
Family Support Network typically maintains a prompt response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Family Support Network handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Family Support Network is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Family Support Network look like for a new client, and how long does it take?▶
Onboarding with Family Support Network involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Family Support Network support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Family Support Network supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Family Support Network and is it per user, per device, or a flat monthly plan?▶
Pricing with Family Support Network is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be customized based on the specific needs of each client.
Customer Reviews
I've called this place 5 times and left messages. No one's ever called me back and it really discourages parents like me that lost our kids and we're trying to find a way to get them back. So I would not recommend this program at all. Whatsoever.
A one-stop-shop for children with special needs and their families to find the answers to their questions, and resources to make their lives better. Serves all of Orange County, CA free of charge! A great place to work, volunteer and donate.
They are such great help thank you guys
Open hearted individuals who enjoy helping people.
Always very helpful!!