Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ITC Computer (ITC Technology Solutions LLC) is a managed service provider located in Ontario, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and customer satisfaction, ITC Computer serves various industries, ensuring that businesses can focus on their core operations while ITC manages their technology needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend ITC Computer for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client systems are well-protected and maintained.
Service Coverage Area
ITC Computer serves the Ontario area and nearby cities such as Rancho Cucamonga, Chino, and Fontana. The business is conveniently located near the I-10 and I-15 freeways, close to landmarks like the Ontario Mills and the Ontario International Airport.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does ITC Computer (ITC technology Solutions LLC) provide in Ontario, California, and which industries do you specialize in locally?▶
ITC Computer offers a range of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, and retail.
How fast is ITC Computer (ITC technology Solutions LLC) average response time for tickets in Ontario, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. ITC Computer also provides after-hours support to ensure that clients receive assistance when needed.
Does ITC Computer (ITC technology Solutions LLC) handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ITC Computer has expertise in managing cybersecurity and compliance for both HIPAA and PCI, helping clients meet necessary regulatory requirements.
What does onboarding with ITC Computer (ITC technology Solutions LLC) look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does ITC Computer (ITC technology Solutions LLC) support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ITC Computer supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with ITC Computer (ITC technology Solutions LLC) and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized based on the services required by the client.
Customer Reviews
Frank is a bona fide genius. He's amazing at his job, extremely helpful and knowledgeable. It's very difficult to find people who have integrity and are good at what they do. I'm very happy to have found Frank.
Best place to fix your laptop honest, fast and friendly people. There there no second place to think about to fix your laptop.
The owner's honesty and humility shone brightly today when I brought in my crashed laptop, still under warranty. Despite the opportunity to profit by repairing it, they selflessly advised me to return it to the retailer, saving me money. Additionally, they offered guidance on retrieving my data. Their service was entirely free of charge. Such integrity and dedication are rare nowadays. I wholeheartedly recommend anyone with computer issues to visit them. Rest assured, your device will be well taken care of. Thank you for your invaluable support today!
First off, I never write reviews, but with this place I feel like I need to. I also have never taken my computer to a place like this. I've always done everything myself, but after what I believed to be a short circuit, and my pc wouldn't turn back on, I was worried multiple components could be damaged and it was best to take it in. Hong was the one that helped me out, and let me tell you, he is THE MAN! He was kind, funny, quick, and genuine. I went in right before he closed so he said he'd take a look and call me. He called me just an hour after they opened the next day and told me exactly what was going on(I just had to get a new psu, which I was able to return to Amazon since I bought it a month ago). I brought the new power supply in and he installed it the same day. He made my wiring look amazing, because yes my cable management was trash when I brought it in. But I was stressed about this pc since I spent quite a bit of money on it recently, and Hong made me comfortable, confident, and ready to start gaming on my pc again, all for a more than fair price. I highly recommend this place and will be back if I have anymore issues in the future. Thanks again!
They have done SSD upgrades and OS installations for me. Very helpful and priced well.