Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Ponderosa is a managed service provider located in O'Neals, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while Ponderosa manages their IT infrastructure. With a commitment to reliability and security, Ponderosa serves various industries, helping businesses enhance their productivity and safeguard their data.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Ponderosa's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Ponderosa serves O'Neals and nearby areas including Coarsegold, North Fork, and Ahwahnee. Major freeways include Highway 41 and Highway 49, with local landmarks such as the Sierra National Forest.
Pricing Model
Ponderosa offers a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does Ponderosa provide in O'Neals, California, and which industries do you specialize in locally?▶
Ponderosa provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, and retail.
How fast is Ponderosa average response time for tickets in O'Neals, California, and do you offer after-hours support?▶
Ponderosa typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Ponderosa handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Ponderosa is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Ponderosa look like for a new client, and how long does it take?▶
Onboarding with Ponderosa involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Ponderosa support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Ponderosa supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Ponderosa and is it per user, per device, or a flat monthly plan?▶
Ponderosa operates on a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose a plan that best fits their needs.
Customer Reviews