Industries Served
HealthcareRetailEducationFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Smart Technology Enablers Inc is a managed service provider located in Ojai, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency, including network management, cybersecurity, and cloud services. By focusing on the unique needs of small to medium-sized enterprises, they deliver reliable support that helps businesses thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently praise Smart Technology Enablers Inc for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Smart Technology Enablers Inc serves Ojai and surrounding areas including Ventura, Carpinteria, and Santa Paula. Major freeways in the vicinity include Highway 33 and Highway 150, with local landmarks such as the Ojai Valley Inn and the Ojai Farmers Market.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does Smart Technology Enablers Inc provide in Ojai, California, and which industries do you specialize in locally?▶
Smart Technology Enablers Inc provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, education, finance, and manufacturing.
How fast is Smart Technology Enablers Inc average response time for tickets in Ojai, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Smart Technology Enablers Inc also offers after-hours support to ensure that clients receive assistance when needed.
Does Smart Technology Enablers Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Smart Technology Enablers Inc is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Smart Technology Enablers Inc look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Smart Technology Enablers Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Smart Technology Enablers Inc supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Smart Technology Enablers Inc and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the specific needs of the client.
Customer Reviews
We've been partnering with Smart Technology Enablers for the past eight years, and their IT support has consistently exceeded my expectations. Their team possesses expert technical knowledge across various areas, including managing our many desktops, implementing robust email filtering, handling data backups, setting up reliable Wi-Fi, and ensuring comprehensive firewall and router protection. Thanks to their proactive measures, we haven't encountered any serious viruses or phishing attacks since we began working with them, and their off-site monitoring provides an added layer of security and peace of mind. What truly sets them apart is their commitment to going above and beyond. For instance, Brian from their team assisted us with thorough research to identify the best internet providers tailored to our needs, helped consolidate our phone lines, and managed all the meetings and groundwork to secure the most appropriate vendor for our office phone systems. They always work within our budget, offer honest feedback, and explore alternative solutions to meet our evolving requirements. Smart Technology Enablers takes exceptional care of all our technical needs, leaving us feeling fully protected and confident in their services. We can't recommend them enough to any organization seeking reliable, innovative IT support.
They were very kind and professional while helping me find the issue with my computer. Their tech support was on the phone immediately eradicating the problem. They also offer 24/7 support! I would highly recommend!
The company is amazing. Their employees are very respectful and extremely helpful. I had a major pdf problem that was fixed rather quickly. Will always be my go-to with any technical problems in the future.
I have done business with STEI for over 10 yrs. They are fantastic! They are always very prompt and professional.