Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Universal Technology Services, Inc. is a managed service provider based in Oceanside, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliable support and innovative technology, they help organizations navigate the complexities of IT management.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Universal Technology Services, Inc. Their communication is noted as clear and effective, and many appreciate the strong emphasis on security in their services.
Service Coverage Area
Universal Technology Services, Inc. serves Oceanside and surrounding areas such as Carlsbad, Vista, and Encinitas. Major freeways include Interstate 5 and Highway 78, with local landmarks like the Oceanside Pier and the California Surf Museum.
Pricing Model
The pricing structure typically operates on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Universal Technology Services, Inc. provide in Oceanside, California, and which industries do you specialize in locally?▶
Universal Technology Services, Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Universal Technology Services, Inc. average response time for tickets in Oceanside, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Universal Technology Services, Inc. also offers after-hours support to ensure client needs are met promptly.
Does Universal Technology Services, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Universal Technology Services, Inc. provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for their clients.
What does onboarding with Universal Technology Services, Inc. look like for a new client, and how long does it take?▶
Onboarding with Universal Technology Services, Inc. involves an initial assessment, setup of services, and training. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Universal Technology Services, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Universal Technology Services, Inc. supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Universal Technology Services, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing with Universal Technology Services, Inc. is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
Customer Reviews