Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Primo Techs is a managed service provider based in Oceanside, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Primo Techs serves various industries, providing tailored support to meet specific business needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Primo Techs for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Primo Techs serves the Oceanside area and nearby cities such as Carlsbad, Vista, and Encinitas. Major freeways include Interstate 5 and Highway 78, with local landmarks like the Oceanside Pier and the California Surf Museum.
Pricing Model
Primo Techs utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Primo Techs provide in Oceanside, California, and which industries do you specialize in locally?▶
Primo Techs provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Primo Techs average response time for tickets in Oceanside, California, and do you offer after-hours support?▶
Primo Techs typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service.
Does Primo Techs handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Primo Techs is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Primo Techs look like for a new client, and how long does it take?▶
Onboarding with Primo Techs involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Primo Techs support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Primo Techs supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Primo Techs and is it per user, per device, or a flat monthly plan?▶
Primo Techs offers a flat monthly pricing model with tiers based on the services provided, allowing clients to choose options that best fit their needs.
Customer Reviews