Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCompTIA A+Cisco CertifiedDell Certified
Overview
PC Repair Center is a managed service provider located in Oceanside, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliability and customer satisfaction, PC Repair Center aims to be a trusted partner for businesses seeking to optimize their IT infrastructure.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight PC Repair Center's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
PC Repair Center serves Oceanside and nearby areas including Carlsbad, Vista, Encinitas, and San Marcos. The business is conveniently located near Interstate 5 and Highway 78, close to landmarks such as the Oceanside Pier and the California Surf Museum.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does PC Repair Center provide in Oceanside, California, and which industries do you specialize in locally?▶
PC Repair Center offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is PC Repair Center average response time for tickets in Oceanside, California, and do you offer after-hours support?▶
PC Repair Center typically responds to tickets within a few hours during business hours. They also provide after-hours support to ensure continuous service for their clients.
Does PC Repair Center handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, PC Repair Center is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with PC Repair Center look like for a new client, and how long does it take?▶
Onboarding with PC Repair Center involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does PC Repair Center support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
PC Repair Center supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with PC Repair Center and is it per user, per device, or a flat monthly plan?▶
Pricing at PC Repair Center is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews
I came to PC Repair Center after calling on them on the phone asking them if they could help me with cable management for my new PC. As a first time builder I had no idea how to group cables. Mitsuaki answered the phone and told me no problem and to come on down. He was very helpful and insightful and showed me why my cables were all tangled and neatly put them all together so it looks nice, tight and so the back mesh panel goes on without wanting to pop off. Other places didn't want to help me and these guys were more than willing. The price was a bit steep but overall I was happy in the end. They were very nice to other customers who came in with problems and I would highly recommend them for any problems PC related. Thanks guys!
Exceptional Service Went Above and Beyond! I cannot recommend Randy, enough! My Digital audio workstation / computer was giving me serious issues, and I was worried I’d lose important files or have to replace it entirely. But Randy, not only diagnosed the problem quickly but also went the extra mile to ensure everything was fixed perfectly. What stood out to me was his patience, knowledge and great customer service skills he took the time to explain the issue in a way I could understand and even gave me tips to prevent future problems. His expertise, professionalism, and dedication to customer satisfaction are truly outstanding. If you need a reliable, knowledgeable, and genuinely helpful technician, look no further. Randy,, and The PC Repair Center saved me time and frustration I’m beyond grateful! 10/10 would recommend! Thank you for your amazing service!
Brandon and Declan encountered a major crash on my PC and kept working and found a solution when average techs would've given up. Excellent techs who communicate well and listen. Brandon is an articulate project manager, punctual, over-delivers while under-promising, on-time, on-budget, spot-on customer service when it really counts.
*PARENTS & Grandparents of curious kids* Andrew answered my 1000 tech questions with accuracy, thoroughness and patience – way easier than hours searching online for answers of dubious quality, and the answers were customized to the way we actually use our devices. I came in with several devices wondering how, and even should, I delete apps, software or lock certain features, and went away with a game plan that will still allow us to use the devices but know what to watch out for, and where to monitor for potentially harmful activity, and even recent news on security breaches and what that might mean for our family security app usage. Well worth the consultation fee, I will definitely recommend parents who are limited on time and need accurate customized advice, to come to PC Repair Center. Thank you Andrew!
First time at PC Repair center and came away feeling my laptop problem wasn't yet a real problem. My laptop is so old! Andrew explained what alerts/warnings may surface but maybe not! I was so impressed with his patience, knowledge & good interpersonal skills. I'll be back!! Thank you, Andrew.