Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Pacific Datacom is a managed service provider based in Oceanside, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, Pacific Datacom serves a diverse range of industries, providing tailored support that enhances operational efficiency and security.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight Pacific Datacom's responsiveness and reliability in handling IT issues. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Pacific Datacom serves Oceanside and surrounding areas including Carlsbad, Vista, and Encinitas, with convenient access via Interstate 5 and Highway 78. Local landmarks include the Oceanside Pier and the California Surf Museum.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the specific needs of businesses.
FAQ
What services does Pacific Datacom provide in Oceanside, California, and which industries do you specialize in locally?▶
Pacific Datacom provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Pacific Datacom average response time for tickets in Oceanside, California, and do you offer after-hours support?▶
Pacific Datacom aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Pacific Datacom handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Pacific Datacom provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Pacific Datacom look like for a new client, and how long does it take?▶
Onboarding with Pacific Datacom involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Pacific Datacom support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Pacific Datacom supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Pacific Datacom and is it per user, per device, or a flat monthly plan?▶
Pricing at Pacific Datacom is flexible, typically based on a per user or per device model, with options for flat monthly plans that can be customized to fit the needs of each business.
Customer Reviews