Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Buddy IT is a managed service provider located in Oceanside, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on personalized support and proactive management, Buddy IT helps organizations navigate the complexities of technology, ensuring reliable and secure IT environments.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Buddy IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Buddy IT serves Oceanside and surrounding areas including Carlsbad, Vista, Encinitas, and San Marcos. Major freeways in the vicinity include Interstate 5 and Highway 78, with local landmarks such as the Oceanside Pier and the California Surf Museum.
Pricing Model
Buddy IT employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Buddy IT provide in Oceanside, California, and which industries do you specialize in locally?▶
Buddy IT provides a variety of managed IT services including network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Buddy IT average response time for tickets in Oceanside, California, and do you offer after-hours support?▶
Buddy IT typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service for their clients.
Does Buddy IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Buddy IT is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that their clients meet necessary regulatory requirements.
What does onboarding with Buddy IT look like for a new client, and how long does it take?▶
Onboarding with Buddy IT involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Buddy IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Buddy IT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Buddy IT and is it per user, per device, or a flat monthly plan?▶
Buddy IT utilizes a flat monthly pricing model with tiered options based on the services provided. This allows clients to choose a plan that best fits their needs, whether it's per user or per device.
Customer Reviews
Very professional