Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
PC Professional is a managed service provider located in Oakland, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while maintaining secure and efficient IT environments. With a commitment to reliability and customer satisfaction, PC Professional serves a diverse range of industries, providing tailored support to meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently praise PC Professional for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses. Overall, customer feedback highlights a commitment to high-quality service.
Service Coverage Area
PC Professional serves the Oakland area and nearby cities such as Berkeley, Alameda, and San Leandro. Major freeways include I-880 and I-580, with recognizable landmarks like Lake Merritt and the Oakland Coliseum.
Pricing Model
PC Professional typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does PC Professional provide in Oakland, California, and which industries do you specialize in locally?▶
PC Professional provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, retail, education, and manufacturing.
How fast is PC Professional average response time for tickets in Oakland, California, and do you offer after-hours support?▶
PC Professional typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does PC Professional handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, PC Professional is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with PC Professional look like for a new client, and how long does it take?▶
Onboarding with PC Professional involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does PC Professional support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
PC Professional supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with PC Professional and is it per user, per device, or a flat monthly plan?▶
PC Professional generally uses a flat monthly pricing model with tiered options based on the services provided. This allows businesses to select a plan that aligns with their specific needs.
Customer Reviews