Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Intelligent Technical Solutions is a managed service provider located in Oakland, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, they serve a diverse range of industries, providing tailored support to meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Intelligent Technical Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Intelligent Technical Solutions serves Oakland and nearby areas including Berkeley, Alameda, and San Leandro. Major freeways in the vicinity include Interstate 580 and Interstate 880, with recognizable landmarks such as Lake Merritt and the Oakland Museum of California.
Pricing Model
The pricing structure typically operates on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Intelligent Technical Solutions provide in Oakland, California, and which industries do you specialize in locally?▶
Intelligent Technical Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Intelligent Technical Solutions average response time for tickets in Oakland, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Intelligent Technical Solutions also offers after-hours support to ensure that clients receive assistance whenever needed.
Does Intelligent Technical Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Intelligent Technical Solutions is equipped to handle cybersecurity and compliance for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Intelligent Technical Solutions look like for a new client, and how long does it take?▶
Onboarding with Intelligent Technical Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Intelligent Technical Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Intelligent Technical Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Intelligent Technical Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with Intelligent Technical Solutions generally follows a flat monthly plan with tiered options based on the services provided. This allows for flexibility in budgeting for IT services.
Customer Reviews