Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
The Universal IT Services is a managed service provider located in Newport Beach, California, specializing in comprehensive IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. By leveraging advanced technology and expert support, they help organizations streamline their IT infrastructure, ensuring reliability and peace of mind for their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend The Universal IT Services for their responsiveness and reliability. Many reviews highlight the strong communication skills of the team and their commitment to security, ensuring that client systems are well-protected.
Service Coverage Area
The Universal IT Services serves Newport Beach and surrounding areas including Costa Mesa, Irvine, and Laguna Beach. Major freeways nearby include the 405 and 55, with recognizable landmarks such as the Newport Beach Pier and Fashion Island.
Pricing Model
The pricing model typically operates on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does The Universal IT Services provide in Newport Beach, California, and which industries do you specialize in locally?▶
The Universal IT Services provides managed IT services including network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, and retail.
How fast is The Universal IT Services average response time for tickets in Newport Beach, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. After-hours support is available for urgent issues to ensure continuous service.
Does The Universal IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, The Universal IT Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with The Universal IT Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes 2-4 weeks depending on the complexity of the requirements.
What tools and platforms does The Universal IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
The Universal IT Services supports a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with The Universal IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly plan with tiers based on the services provided, allowing flexibility for businesses to choose the best fit for their needs.
Customer Reviews
A huge shoutout to The Universal IT Services for their invaluable assistance during our office relocation from Los Angeles to Newport Beach! They seamlessly helped us move our network equipment, computers, and printers, ensuring everything was set up and operational in our new location without a hitch. Their team's dedication and expertise made the transition stress-free and efficient. We're incredibly grateful for their support and highly recommend their services for any IT-related needs!
We recently had our business network repaired by The Universal IT Services, and we couldn't be happier with the results. Their team demonstrated professionalism, efficiency, and expertise throughout the process. Our network is now running seamlessly, thanks to their exceptional service. Highly recommended!
Hats off to The Universal IT Services for their exceptional work in setting up our new business network! They installed a Cisco Meraki Firewall and configured it flawlessly, ensuring our network security is top-notch. Additionally, they set up Ubiquiti Wi-Fi for our office in Downtown Los Angeles, providing reliable connectivity for our team. Their expertise and attention to detail made the entire process smooth and hassle-free. We're incredibly grateful for their outstanding service and highly recommend them for any IT needs!
The Universal IT Services recently reinstalled the Windows 11 image on our business laptops, and we couldn't be happier with the experience. Their team efficiently handled the process, ensuring minimal disruption to our workflow. The laptops now run smoothly and efficiently, thanks to their expertise. Highly recommend their services for any IT-related needs!
Very helpful & friendly team, contracted them to set up a secured network for our Company since almost everyone is working from home now. Very professional, they took their time to educate our team via phone on how to use our new network since everyone is working remotely. Absolutely recommend using them !!!!!