Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
OCITHUB is a managed service provider based in Newport Beach, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. By leveraging advanced technology and expert support, OCITHUB helps organizations streamline their IT infrastructure, ensuring reliable performance and peace of mind.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend OCITHUB for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
OCITHUB serves Newport Beach and surrounding areas including Costa Mesa, Irvine, and Laguna Beach. Major freeways include the 73 and 405, with notable landmarks such as Fashion Island and Balboa Island.
Pricing Model
OCITHUB employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does OCITHUB provide in Newport Beach, California, and which industries do you specialize in locally?▶
OCITHUB provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is OCITHUB average response time for tickets in Newport Beach, California, and do you offer after-hours support?▶
OCITHUB typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure client needs are met at all times.
Does OCITHUB handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, OCITHUB is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with OCITHUB look like for a new client, and how long does it take?▶
Onboarding with OCITHUB involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does OCITHUB support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
OCITHUB supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with OCITHUB and is it per user, per device, or a flat monthly plan?▶
OCITHUB operates on a flat monthly pricing model with tiered options based on services. This allows businesses to choose a plan that best fits their needs, whether per user or per device.
Customer Reviews
Rob from OCITHUB was fantastic! The QuickBooks Pro license and product number worked perfectly, and I was also provided with a validation code to activate the program. When I reached out for assistance, Rob was extremely polite and went out of his way to help. Excellent service thank you!
I would like to say thank you to Ocithub, especially Ralph. I bought a QuickBooks version that I really love and Intuit tried to take over, make me switch (update), lock me out, etc I called and wrote for help and advice about this issue and Ralph was right there by phone, to repair and prevent this from ever happening again. I wish I could give them 10 stars. Thank you Ralph and Ocithub for great products, pricing, and support!! Steve
Awesome tech support! Excellent prices. I will buy from again.
Very happy with the product and support. They are upfront and very helpful. Highly recommend.
Fast communication and amazing support – everything is running perfectly. Thank you!!