Mark Cowan Technical Support Services, LLC is a managed service provider located in Murrieta, California. The company specializes in delivering comprehensive IT solutions to local businesses, ensuring their technology infrastructure is secure, reliable, and efficient. With a focus on customer satisfaction, they offer tailored services that enhance operational productivity and support business growth in the region.
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Clients frequently highlight the responsiveness and reliability of Mark Cowan Technical Support Services, LLC. Reviews often mention the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Mark Cowan Technical Support Services, LLC serves Murrieta and surrounding areas including Temecula, Menifee, Wildomar, and Lake Elsinore. The business is conveniently located near Interstate 15 and California Highway 79, close to landmarks such as the Murrieta Public Library and the California Oaks Sports Park.
The pricing model for Mark Cowan Technical Support Services, LLC is typically structured on a flat monthly basis with tiered options based on service levels. This allows businesses to choose a plan that best fits their needs and budget.
Mark Cowan Technical Support Services, LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
The average response time for tickets is typically within one hour during business hours. Mark Cowan Technical Support Services, LLC also offers after-hours support to ensure critical issues are addressed promptly.
Yes, Mark Cowan Technical Support Services, LLC is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
Onboarding involves an initial assessment of the client's IT environment followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
Mark Cowan Technical Support Services, LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
Pricing is generally structured as a flat monthly plan with tiered options based on the services selected. This allows clients to choose a plan that best fits their operational needs.
Mark was fantastic providing exactly what I needed for my computer needs! I am now up and running my home studio thanks to his services. I highly recommend Mark and I will be referring him to all of my friends who need tech services in the future .
Mark arrived on time, a plus. He was able to fix our computer and get it going again. Mark is patient, knowledgeable, friendly and his technical expertise resolved our issue. We will definitely call on him again, and, we highly recommend him.
Mark is the best! My att email account login was expired and I was not able to access it after many tries. Mark came and got it going again. If you have any problems with any of your electronic devices, Mark is the guy to call. He is well worth it!
When you have tangled mess between TV's, computer, phones, sound systems,projectors etc Mark can untangle and get these items synced and working. Communicates so well and happy to review , help you take notes whatever it takes to know your stuff and how to enjoy it. He is extremely knowledgeable and resourceful.
Thanks to Mark: After too many years to count, we're finally able to drop our media carrier- along with all the constant re-runs and ever increasing advertising – for good. We had been hesitant to have someone (we didn't know) come into our home and gain access to our phones and computers. Thanks to friends who live in the Colony, we were referred to Mark with great reviews. We contacted Mark – made an appointment – and he just left our home after setting up our TV /Computer/printer. We can not recommend Mark highly enough. He was prompt; polite; and extremely professional. He answered all our 'senior' questions with patience and clarity. We sincerely appreciated his help and would highly refer him to anyone needing technical help. JQ