Industries Served
HealthcareFinanceEducationRetailHospitality
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco Certified PartnerCompTIA Security+
Overview
Monterey Technology Support is a managed service provider located in Monterey, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, Monterey Technology Support serves various industries, providing tailored support to meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Monterey Technology Support. Many reviews commend their effective communication and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Monterey Technology Support serves the Monterey area, including nearby cities such as Pacific Grove, Carmel-by-the-Sea, and Seaside. Major freeways include Highway 1 and Highway 68, with recognizable landmarks like Cannery Row and the Monterey Bay Aquarium.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Monterey Technology Support provide in Monterey, California, and which industries do you specialize in locally?▶
Monterey Technology Support offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, retail, and hospitality.
How fast is Monterey Technology Support average response time for tickets in Monterey, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Monterey Technology Support also offers after-hours support to ensure that clients receive assistance when needed.
Does Monterey Technology Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Monterey Technology Support provides cybersecurity services and is knowledgeable in compliance requirements for HIPAA and PCI, helping businesses maintain necessary standards.
What does onboarding with Monterey Technology Support look like for a new client, and how long does it take?▶
Onboarding with Monterey Technology Support involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Monterey Technology Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Monterey Technology Support supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Monterey Technology Support and is it per user, per device, or a flat monthly plan?▶
Pricing with Monterey Technology Support is generally based on a per user or per device model, with options for flat monthly plans that can be tailored to fit the specific needs of businesses.
Customer Reviews