Industries Served
HealthcareRetailEducationHospitalityFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Monterey Computer & Smartphone Repair is a managed service provider located in Monterey, California. They specialize in delivering comprehensive IT solutions to local businesses, including network management, cybersecurity, and technical support. By focusing on reliability and customer service, they help organizations enhance their operational efficiency and secure their digital environments.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Monterey Computer & Smartphone Repair's responsiveness and reliability. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
Monterey Computer & Smartphone Repair serves the Monterey area, including nearby cities such as Pacific Grove, Carmel-by-the-Sea, and Seaside. Major freeways include Highway 1 and Highway 68, with local landmarks like Cannery Row and the Monterey Bay Aquarium.
Pricing Model
The pricing model is typically structured on a per user or per device basis, with options for flat monthly plans that can include tiered services based on client needs.
FAQ
What services does Monterey Computer & Smartphone Repair provide in Monterey, California, and which industries do you specialize in locally?▶
Monterey Computer & Smartphone Repair offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and education.
How fast is Monterey Computer & Smartphone Repair average response time for tickets in Monterey, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. They also provide after-hours support to ensure that clients receive assistance when needed.
Does Monterey Computer & Smartphone Repair handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Monterey Computer & Smartphone Repair is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Monterey Computer & Smartphone Repair look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Monterey Computer & Smartphone Repair support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Monterey Computer & Smartphone Repair supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Monterey Computer & Smartphone Repair and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required by the client.
Customer Reviews