Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
eLab Hosting Services is a managed service provider based in Monterey, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency, security, and reliability for organizations in various industries. With a focus on customer satisfaction, eLab Hosting Services aims to provide tailored IT support that meets the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight eLab Hosting Services for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
eLab Hosting Services serves the Monterey area, including nearby cities such as Carmel-by-the-Sea, Pacific Grove, and Salinas. Major freeways include Highway 1 and Highway 68, with recognizable landmarks like Cannery Row and the Monterey Bay Aquarium.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does eLab Hosting Services provide in Monterey, California, and which industries do you specialize in locally?▶
eLab Hosting Services provides a variety of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, retail, and manufacturing.
How fast is eLab Hosting Services average response time for tickets in Monterey, California, and do you offer after-hours support?▶
The average response time for tickets at eLab Hosting Services is typically prompt, with many clients reporting quick resolutions. They also offer after-hours support to ensure continuous service.
Does eLab Hosting Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, eLab Hosting Services is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with eLab Hosting Services look like for a new client, and how long does it take?▶
Onboarding with eLab Hosting Services involves an initial assessment of client needs, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does eLab Hosting Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
eLab Hosting Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with eLab Hosting Services and is it per user, per device, or a flat monthly plan?▶
Pricing at eLab Hosting Services is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be customized based on the services needed.
Customer Reviews