Secure Data Recovery Services is a managed service provider located in Montclair, California, specializing in data recovery and IT support for local businesses. They offer a range of services designed to enhance data security and operational efficiency, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer satisfaction, they aim to provide tailored solutions that meet the unique needs of their clients.
- data recovery
- managed IT services
- network monitoring
- cybersecurity solutions
- backup and disaster recovery
- help desk support
Clients frequently highlight the responsiveness and reliability of Secure Data Recovery Services. Many reviews commend their effective communication and strong focus on security, making them a trusted partner for IT needs.
Secure Data Recovery Services serves Montclair and nearby cities such as Ontario, Pomona, and Claremont. The area is accessible via major freeways including the I-10 and I-60, and is close to landmarks like the Montclair Plaza and the Central Park.
The pricing model typically operates on a flat monthly basis with tiered options based on service levels. This structure allows businesses to choose a plan that best fits their needs and budget.
Secure Data Recovery Services offers data recovery, managed IT services, network monitoring, cybersecurity solutions, and backup and disaster recovery. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
The average response time for tickets is typically within a few hours. Secure Data Recovery Services also provides after-hours support to ensure that clients receive assistance when needed.
Yes, Secure Data Recovery Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
Onboarding with Secure Data Recovery Services involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
Secure Data Recovery Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, Acronis for backups, and various disaster recovery solutions to ensure data integrity and availability.
Pricing with Secure Data Recovery Services typically operates on a flat monthly plan with tiered options based on the services selected. This allows for flexibility in budgeting and service customization.
Jonathan Nguyen, the main guy helping me with my case, was really cooperative with my data recovery. My job was not paying me on time, so I needed to wait a little bit to pay off the data invoice. Jonathan and the people I talked to understood this, and they allowed me to take my time with the situation until I was able to get paid and pay off the invoice. Usually, people are not this patient with customers if they take as long as I did, so the fact that they were able to be extremely patient with my situation and kept my data alive means a lot. If anybody were to read this I would highly recommend secure data if you have an issue like mine and still want your old data recovered. As much as I don't want my data to become corrupted like last time, if it ever were to happen I would surely come back to secure data for them to help me again.
Daniel Novak, I am constantly impressed by your performance and customer service . Thank you for your hard work! I have had a 8 years damage hard drive. I called the company and talked with Daniel. After our first conversation on the phone. I already know I will stick with Daniel for the whole process. And yes, I’ve made a right decision. He is so patient to explain and walk with me every single step/answer all the questions I have. The overall recovery result is very promising, with over 97% of the data restored in working condition. More than I expected. Daniel was also give me the best price as well.
I had an old hard drive with lots of precious pictures that I wanted to get back. Found Secure Data Recovery online and gave them a chance with the advertised high recovery rate. Every time I called, I was able to talk to someone about an update on my case. Secure Data Recovery worked with me throughout the process to ensure I can get my memories back. Give them a try to bring back your memories or other important files.
I had a SSD on a home PC containing many personal photos and files fail on me and I thought they would be lost forever. I found Secure Data had locations in my city to drop off and that they would give a free quote. Randall Parsons, the account representative I worked with, was thoroughly professional and explained the process clearly which made me feel a lot better about using a data recovery service for the first time. They were also able to work with my budget and gave me a very fair cost at a slightly extended time for recovery. I would absolutely use their services again for either personal or work data recovery.
Truthfully, I hope to never need the services of Secure Data Recovery, again! That would mean another hard drive crash, and I would absolutely hate that! However, should that ever happen to me or anyone I know in the future, I will be recommending Secure Data Recovery. They managed a full recovery of data from my 10+ year old hard drive. They were communicative and expeditious in doing so, and Jake Gambatese was so kind and so helpful in answering all of my questions. I was so worried because I didn’t know what to expect when my computer crashed, and I feel so thankful for Jake’s patience and knowledge of the process. His customer service was truly exceptional from start to finish. This company is lucky to have him. Thank you to Jake and Secure Data Recovery!