Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
Tech Rockstars Inc. is a managed service provider located in Monrovia, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliable support and proactive management, Tech Rockstars Inc. helps organizations leverage technology to achieve their goals.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend Tech Rockstars Inc. for their responsiveness and reliability. Reviews highlight the team's effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Tech Rockstars Inc. serves Monrovia and nearby cities such as Arcadia, Duarte, and Pasadena. The service area is accessible via major freeways including the 210 and 605, with local landmarks like the Monrovia Historical Museum.
Pricing Model
The pricing structure at Tech Rockstars Inc. typically operates on a flat monthly basis with tiered options based on the services required. They also offer per user and per device pricing models to accommodate different client needs.
FAQ
What services does Tech Rockstars Inc. provide in Monrovia, California, and which industries do you specialize in locally?▶
Tech Rockstars Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Tech Rockstars Inc. average response time for tickets in Monrovia, California, and do you offer after-hours support?▶
Tech Rockstars Inc. typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Tech Rockstars Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech Rockstars Inc. provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary security standards.
What does onboarding with Tech Rockstars Inc. look like for a new client, and how long does it take?▶
Onboarding with Tech Rockstars Inc. involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Tech Rockstars Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech Rockstars Inc. supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Tech Rockstars Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing at Tech Rockstars Inc. is flexible, offering options for per user, per device, or flat monthly plans based on the services selected by the client.
Customer Reviews
I've used Tech Rockstars to fix all my computers at home and at work and even with some printer and network issues. They always do a great job. Happy to have them so close by. When it gets too complicated, they are the first place I call.
Steve and his team have went above and beyond for our office during our transition. They have not only made our process seamless so that our business can run efficiently but they also took the extra step to be honest and up front with fees. They have always communicated any issues and been open and honest. We have had several issues in past with other companies with fees, response times, or not resolving issue properly but we are very pleased with our decision to choose Tech Rockstars and we highly recommend them to any company. We have used them a couple years now and they remained consistent with the quality of service that they offer.
Needed my laptop fixed in a hurry. The guys at Tech Rockstars quoted me fair prices for the parts and the labor cost was very reasonable. They made sure they finished in time and kept me updated throughout the process. I’m so happy with my fixed laptop now!
Been a customer since Feb 2010 (we checked last time I was in)! Helped me with a failing hard drive on my son's gaming computer this time. Steve and his crew are awesome!!! With networking, building, upgrading, remote assisting… computer expert access for those of us without an IT department!
Well, I didn’t end up having to utilize their services, the man behind the counter was wonderful and very informative. I will definitely be going back next time. I am in need of computer repair.