Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
X-IT Tech is a managed service provider located in Mission Viejo, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, X-IT Tech helps organizations streamline their IT infrastructure, ensuring reliable support and proactive management tailored to the unique needs of various industries.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend X-IT Tech for their responsiveness and reliability in managing IT needs. The team is noted for their strong communication skills and commitment to security, ensuring peace of mind for businesses in the area.
Service Coverage Area
X-IT Tech serves the Mission Viejo area and nearby cities such as Laguna Niguel, Rancho Santa Margarita, and Lake Forest. The service area is accessible via major freeways including the I-5 and SR-241, with recognizable landmarks like the Mission Viejo Mall.
Pricing Model
X-IT Tech utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does X-IT Tech provide in Mission Viejo, California, and which industries do you specialize in locally?▶
X-IT Tech provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, and education.
How fast is X-IT Tech average response time for tickets in Mission Viejo, California, and do you offer after-hours support?▶
X-IT Tech typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does X-IT Tech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, X-IT Tech is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with X-IT Tech look like for a new client, and how long does it take?▶
Onboarding with X-IT Tech involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does X-IT Tech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
X-IT Tech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with X-IT Tech and is it per user, per device, or a flat monthly plan?▶
X-IT Tech offers a flat monthly pricing model with tiered options based on services. This allows businesses to choose a plan that best fits their needs, whether it's per user or per device.
Customer Reviews