Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ICE Consulting, Inc is a managed service provider located in Milpitas, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer satisfaction, ICE Consulting, Inc aims to empower businesses by providing tailored IT support and innovative technology solutions.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients often highlight ICE Consulting, Inc's responsiveness and reliability in handling IT issues. The firm is praised for its strong communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
ICE Consulting, Inc serves Milpitas and nearby cities such as San Jose, Fremont, and Santa Clara. The firm is conveniently located near Interstate 880 and Highway 237, close to landmarks like the Great Mall of the Bay Area.
Pricing Model
ICE Consulting, Inc typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does ICE Consulting, Inc provide in Milpitas, California, and which industries do you specialize in locally?▶
ICE Consulting, Inc provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, retail, and education.
How fast is ICE Consulting, Inc average response time for tickets in Milpitas, California, and do you offer after-hours support?▶
ICE Consulting, Inc typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does ICE Consulting, Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ICE Consulting, Inc is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with ICE Consulting, Inc look like for a new client, and how long does it take?▶
Onboarding with ICE Consulting, Inc involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the requirements.
What tools and platforms does ICE Consulting, Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ICE Consulting, Inc supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with ICE Consulting, Inc and is it per user, per device, or a flat monthly plan?▶
ICE Consulting, Inc typically offers a flat monthly pricing model with tiered options based on the services selected. This allows businesses to choose a plan that aligns with their specific needs.
Customer Reviews