Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Microtechs is a managed service provider located in Mill Valley, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security for companies in various industries. With a focus on reliability and customer support, Microtechs aims to empower businesses through technology, ensuring they can thrive in a competitive environment.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight Microtechs' responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Microtechs serves Mill Valley and nearby areas including Sausalito, Corte Madera, and Larkspur. The service area is accessible via Highway 101 and is close to landmarks such as Marin Country Mart and Mount Tamalpais.
Pricing Model
Microtechs utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to select a plan that best fits their needs and budget.
FAQ
What services does Microtechs provide in Mill Valley, California, and which industries do you specialize in locally?▶
Microtechs provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Microtechs average response time for tickets in Mill Valley, California, and do you offer after-hours support?▶
Microtechs typically responds to tickets within a few hours. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does Microtechs handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Microtechs is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Microtechs look like for a new client, and how long does it take?▶
Onboarding with Microtechs involves an initial assessment of the client's IT needs followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Microtechs support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Microtechs supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Microtechs and is it per user, per device, or a flat monthly plan?▶
Microtechs offers a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that aligns with their specific needs.
Customer Reviews