Industries Served
HealthcareEducationRetailManufacturingFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Stele Tech is a managed service provider based in Merced, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about their IT infrastructure. By leveraging advanced technology and industry best practices, Stele Tech aims to enhance operational efficiency and security for small to medium-sized enterprises in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Stele Tech for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Stele Tech serves the Merced area and nearby cities such as Atwater, Los Banos, and Livingston. The service area is accessible via major freeways including Highway 99 and Highway 140, with local landmarks like Merced College and Applegate Park.
Pricing Model
Stele Tech offers a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model. They also provide flat monthly plans with tiered options for different service levels.
FAQ
What services does Stele Tech provide in Merced, California, and which industries do you specialize in locally?▶
Stele Tech provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and retail.
How fast is Stele Tech average response time for tickets in Merced, California, and do you offer after-hours support?▶
Stele Tech typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Stele Tech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Stele Tech is equipped to manage cybersecurity and compliance for both HIPAA and PCI, helping clients meet necessary regulatory requirements.
What does onboarding with Stele Tech look like for a new client, and how long does it take?▶
Onboarding with Stele Tech involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Stele Tech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Stele Tech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Stele Tech and is it per user, per device, or a flat monthly plan?▶
Stele Tech offers a pricing model that can be based on per user or per device, as well as flat monthly plans with different tiers to accommodate varying service needs.
Customer Reviews