Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoBackup Solutions
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Novate Solutions Inc is a managed service provider located in Merced, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, Novate Solutions Inc aims to empower businesses by managing their IT infrastructure effectively.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Novate Solutions Inc for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a preferred choice for IT services in the region.
Service Coverage Area
Novate Solutions Inc serves Merced and surrounding areas including Atwater, Los Banos, and Livingston. The service area is accessible via major freeways such as Highway 99 and Highway 140, with local landmarks like Merced College and Applegate Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Novate Solutions Inc provide in Merced, California, and which industries do you specialize in locally?▶
Novate Solutions Inc provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Novate Solutions Inc average response time for tickets in Merced, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Novate Solutions Inc also offers after-hours support to ensure client needs are met promptly.
Does Novate Solutions Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Novate Solutions Inc provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Novate Solutions Inc look like for a new client, and how long does it take?▶
Onboarding with Novate Solutions Inc involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Novate Solutions Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Novate Solutions Inc supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Novate Solutions Inc and is it per user, per device, or a flat monthly plan?▶
Pricing with Novate Solutions Inc is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews