Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Mid Valley IT is a managed service provider located in Merced, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a commitment to reliability and customer satisfaction, Mid Valley IT helps organizations leverage technology to achieve their goals.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Mid Valley IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Mid Valley IT serves the Merced area and surrounding cities such as Atwater, Los Banos, and Livingston. The service area is accessible via major freeways including Highway 99 and Highway 140, with local landmarks like the Merced County Courthouse and Applegate Park.
Pricing Model
Mid Valley IT typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Mid Valley IT provide in Merced, California, and which industries do you specialize in locally?▶
Mid Valley IT offers a variety of services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Mid Valley IT average response time for tickets in Merced, California, and do you offer after-hours support?▶
Mid Valley IT typically has a quick response time for tickets, often addressing issues within a few hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does Mid Valley IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Mid Valley IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Mid Valley IT look like for a new client, and how long does it take?▶
Onboarding with Mid Valley IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Mid Valley IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Mid Valley IT supports a range of tools and platforms including Microsoft 365, Google Workspace, various backup solutions, and disaster recovery systems to ensure business continuity.
How does pricing work with Mid Valley IT and is it per user, per device, or a flat monthly plan?▶
Mid Valley IT generally offers a flat monthly pricing model with tiered options based on services. This allows businesses to choose a plan that fits their needs, whether it be per user or per device.
Customer Reviews