Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Merced County Managed Care is a dedicated managed service provider based in Merced, California, specializing in IT services for local businesses. They offer a comprehensive suite of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, they aim to empower organizations by leveraging technology to meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Merced County Managed Care. Their commitment to security and effective communication is often praised, making them a trusted partner for IT needs.
Service Coverage Area
Merced County Managed Care serves the Merced area and nearby cities such as Atwater, Livingston, and Los Banos. The service area is accessible via major freeways including Highway 99 and Highway 140, with local landmarks such as the Merced County Courthouse and Applegate Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This allows businesses to select a model that best fits their operational requirements.
FAQ
What services does Merced County Managed Care provide in Merced, California, and which industries do you specialize in locally?▶
Merced County Managed Care provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Merced County Managed Care average response time for tickets in Merced, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. They also offer after-hours support to ensure that clients' needs are met promptly.
Does Merced County Managed Care handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Merced County Managed Care is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected.
What does onboarding with Merced County Managed Care look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Merced County Managed Care support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Merced County Managed Care supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Merced County Managed Care and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to accommodate varying business needs.
Customer Reviews