Industries Served
HealthcareEducationSmall Business
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup SolutionsDisaster Recovery Tools
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified
Overview
IT Merced is a managed service provider located in Merced, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, IT Merced delivers tailored support that enhances productivity and protects critical data.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend IT Merced for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
IT Merced serves the Merced area and nearby cities such as Atwater, Los Banos, and Livingston. The service area is accessible via major freeways including Highway 99 and Highway 140, and is close to landmarks like Merced College and Applegate Park.
Pricing Model
IT Merced employs a flexible pricing model that can be structured per user or per device, with options for flat monthly plans based on service tiers. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does IT Merced provide in Merced, California, and which industries do you specialize in locally?▶
IT Merced provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and small businesses.
How fast is IT Merced average response time for tickets in Merced, California, and do you offer after-hours support?▶
IT Merced typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does IT Merced handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Merced is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with IT Merced look like for a new client, and how long does it take?▶
Onboarding with IT Merced involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does IT Merced support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Merced supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with IT Merced and is it per user, per device, or a flat monthly plan?▶
Pricing at IT Merced can be structured per user or per device, with options for flat monthly plans available. This flexibility allows businesses to select a pricing model that aligns with their operational needs.
Customer Reviews