Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
A Simple Solution Answering Service is a managed service provider located in Merced, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and help desk support, ensuring that clients can focus on their core operations without worrying about IT issues. By leveraging advanced technology and a skilled team, they provide reliable support tailored to the unique needs of various industries in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend A Simple Solution Answering Service for their responsiveness and reliability. Reviews highlight the team's effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
A Simple Solution Answering Service serves the Merced area and nearby cities such as Atwater, Los Banos, and Livingston. The service area is accessible via major freeways including Highway 99 and Highway 152, with recognizable landmarks like the Merced County Courthouse and Applegate Park.
Pricing Model
The pricing model is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to accommodate varying business needs.
FAQ
What services does A Simple Solution Answering Service provide in Merced, California, and which industries do you specialize in locally?▶
A Simple Solution Answering Service offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, retail, and manufacturing.
How fast is A Simple Solution Answering Service average response time for tickets in Merced, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours, depending on the urgency of the issue. A Simple Solution Answering Service does offer after-hours support to ensure clients receive assistance when needed.
Does A Simple Solution Answering Service handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, A Simple Solution Answering Service provides cybersecurity services and is knowledgeable about compliance requirements for HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with A Simple Solution Answering Service look like for a new client, and how long does it take?▶
Onboarding with A Simple Solution Answering Service involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does A Simple Solution Answering Service support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
A Simple Solution Answering Service supports a variety of tools and platforms including Microsoft 365, Google Workspace, and solutions for backups and disaster recovery, ensuring comprehensive IT management for clients.
How does pricing work with A Simple Solution Answering Service and is it per user, per device, or a flat monthly plan?▶
Pricing with A Simple Solution Answering Service is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to suit various business needs.
Customer Reviews