Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Coastal Interactive is a managed service provider located in Manhattan Beach, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Coastal Interactive aims to empower businesses by providing tailored technology solutions that meet their specific needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently praise Coastal Interactive for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Coastal Interactive serves Manhattan Beach and nearby areas including Hermosa Beach, Redondo Beach, and El Segundo. Major freeways include the 405 and 105, with local landmarks such as the Manhattan Beach Pier and the Roundhouse Aquarium.
Pricing Model
Coastal Interactive typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Coastal Interactive provide in Manhattan Beach, California, and which industries do you specialize in locally?▶
Coastal Interactive offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Coastal Interactive average response time for tickets in Manhattan Beach, California, and do you offer after-hours support?▶
Coastal Interactive maintains an average response time of under one hour for support tickets. They also provide after-hours support to ensure client needs are met at all times.
Does Coastal Interactive handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Coastal Interactive is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Coastal Interactive look like for a new client, and how long does it take?▶
Onboarding with Coastal Interactive involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks depending on the complexity of the services required.
What tools and platforms does Coastal Interactive support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Coastal Interactive supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with Coastal Interactive and is it per user, per device, or a flat monthly plan?▶
Coastal Interactive utilizes a flat monthly pricing model with tiered options based on the services provided, allowing for flexibility in budgeting for both per user and per device needs.
Customer Reviews
Needed to get a firewall replaced, and they accommodated my schedule, and helped me with some other minor IT issues. These guys are professional, knowledgeable and don't waste anyone's time. I would use them again in a second. Thanks, Coastal, for the great work and effort!
Coastal Interactive has been taking care of my IT needs for several years and has always been very responsive and taken care of any issue that has come up. Very happy with their service!