Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Xentric Solutions is a managed service provider located in Los Angeles, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and expertise, Xentric Solutions aims to support organizations in various industries, ensuring reliable IT infrastructure and support tailored to their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Xentric Solutions for their responsiveness and reliability in managing IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Xentric Solutions serves the greater Los Angeles area, including nearby cities such as Burbank, Glendale, and Calabasas. The firm is conveniently located near the 101 and 405 freeways, close to landmarks like the Westfield Topanga and The Village.
Pricing Model
Xentric Solutions utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Xentric Solutions provide in Los Angeles, California, and which industries do you specialize in locally?▶
Xentric Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Xentric Solutions average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Xentric Solutions typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service for their clients.
Does Xentric Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Xentric Solutions provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Xentric Solutions look like for a new client, and how long does it take?▶
Onboarding with Xentric Solutions involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Xentric Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Xentric Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Xentric Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at Xentric Solutions is structured as a flat monthly plan with tiered options based on the services selected, allowing flexibility for businesses of all sizes.
Customer Reviews
For over a decade, Xentric Systems has been a trusted technology partner for Artisan House. Their exceptional technical expertise, responsiveness, and dedication have consistently exceeded our expectations. Arthur and the Xentric team have supported us through major transitionsâ€â€including office relocations, system upgrades, and a critical data recovery effort after a ransomware attack on a third-party provider. Having worked with numerous service providers over the years, we can confidently say that Xentric has delivered the highest level of service and reliability. We recommend them without reservation. John Shilling President Artisan House, Inc.
Xentric's IT services and support have been an absolute lifeline for our business. Our experience with them has been exceptional, and has made IT support frustrations a thing of the past. Working with George to figure out solutions to fit our needs and getting our technology up to speed with the times has been so easy and seamless. All with top notch support!
My firm is extremely lucky with having Xentric Solutions as our IT company. They have assisted us in every aspect of our business, especially during our firm’s growth and during the difficult Covid days, when we switched to paperless and were completely dependent on our IT team to assist us with the switch. I also feel very confident with our safety features in place with all the sensitive data we have in our files. I cannot recommend Xentric enough!
I can't say enough about how happy I am with Xentric Solutions and Arthur. Xentric is hosting our Sage ERP 100 server as well as company files and applications. Arthur was with us every step of the way making sure the transition was seamless from our old hosting company. Arthur is an extremely knowledgeable consultant who has been helping our company for years but we only recently switched to their Azure hosting service. I highly recommend this company!
I had one of those situations that every persons dreads of, my computer crashed! Arthur at Xentric was on top of it from the second I called him. Every phone call and text message was returned within minutes. He's a true life safer as well as the most patient and companionate human being. He got everything taken care of even though he had so much going on with other clients. He was professional and advised me step by step what I needed to do. I am forever grateful for all his help, expertise and patience.