Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Wahed Tech Support & Services is a managed service provider located in Los Angeles, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer satisfaction, Wahed Tech Support & Services aims to be a trusted partner for businesses seeking comprehensive IT support.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Wahed Tech Support & Services for their responsiveness and reliability. Reviews highlight the team's effective communication and commitment to security, making them a preferred choice for IT support.
Service Coverage Area
Wahed Tech Support & Services serves the greater Los Angeles area, including nearby cities such as Culver City, Beverly Hills, and Santa Monica. The business is conveniently located near the 10 and 405 freeways, close to landmarks like the Los Angeles County Museum of Art.
Pricing Model
The pricing model for Wahed Tech Support & Services is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered services.
FAQ
What services does Wahed Tech Support & Services provide in Los Angeles, California, and which industries do you specialize in locally?▶
Wahed Tech Support & Services offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Wahed Tech Support & Services average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
The average response time for tickets at Wahed Tech Support & Services is typically within a few hours. They also provide after-hours support to ensure that clients receive assistance when needed.
Does Wahed Tech Support & Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Wahed Tech Support & Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Wahed Tech Support & Services look like for a new client, and how long does it take?▶
Onboarding with Wahed Tech Support & Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Wahed Tech Support & Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Wahed Tech Support & Services supports a range of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Wahed Tech Support & Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Wahed Tech Support & Services is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet specific client needs.
Customer Reviews
Wahed is the best – my family and I have worked with him for years. He is reliable, very responsive and extremely knowledgable. He is able to diagnose and fix immediately and we depend on him for all of our computer needs. We love Wahed!
We’ve been working with Wahed for over ten years. We love him! He’s fixed many a computer at my business and home. Professional and personable. Highly recommend!!
My Windows 7 Dell Desktop crashed and would not restart–it uttered 4 short beeps. I spent an hour on YouTube watching videos on how to fix this and disassembled the computer to learn what type of motherboard I had–all in vain. I searched for a computer repair shop nearby and found Wahed a few blocks away from me. I called, he answered, and told me that he does not work on PCs. Nor could he recommend anyone, but he asked what the problem was, said it sounded like a memory (RAM) problem and suggesting removing and resetting the memory cards and suggested a detailed sequence to follow that would also trouble shoot a defective memory card. It worked like a charm–no bad RAM cards–because over time the clips that hold the memory card in place and preserve the electrical contacts work loose. So he doesn't work on PCs but got this one right over the phone! That's a guy who knows his business. And was a very decent person.
I always get immediate attention from the tech, and they go above and beyond to find solutions to my problems. They are also on top of all the latest technology, which seems to be changing at an every more rapid pace. I highly recommend Wahed and his team!
He has help us so much over the years! Nice person, great fast service. I strongly recommend!