Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
The Support Network is a managed service provider based in Los Angeles, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, The Support Network serves various industries, providing tailored solutions that enhance productivity and protect sensitive data.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity
- data backups
Review Summary
Clients frequently highlight The Support Network's responsiveness and reliability in managing their IT needs. Reviews often mention the team's effective communication and strong focus on security, making them a trusted partner for businesses in the area.
Service Coverage Area
The Support Network serves the greater Los Angeles area, including nearby cities such as Santa Monica, Glendale, and Pasadena. Major freeways include the I-10 and I-405, with recognizable landmarks like the Los Angeles County Museum of Art and the Hollywood Sign.
Pricing Model
The pricing model is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the specific needs of businesses.
FAQ
What services does The Support Network provide in Los Angeles, California, and which industries do you specialize in locally?▶
The Support Network provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and retail.
How fast is The Support Network average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. The Support Network also offers after-hours support to ensure that clients receive assistance when they need it.
Does The Support Network handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, The Support Network is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with The Support Network look like for a new client, and how long does it take?▶
Onboarding with The Support Network involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does The Support Network support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
The Support Network supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with The Support Network and is it per user, per device, or a flat monthly plan?▶
Pricing with The Support Network is generally based on a per user or per device model, with options for flat monthly plans that can be customized to fit the specific needs of each client.
Customer Reviews