Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
The Compucare is a managed service provider based in Los Angeles, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, The Compucare aims to empower businesses by providing tailored IT solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight The Compucare's responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
The Compucare serves the greater Los Angeles area, including nearby cities such as Glendale, Burbank, and Pasadena. Major freeways include the I-5 and I-10, with recognizable landmarks like Griffith Park and the Hollywood Sign.
Pricing Model
The pricing model typically operates on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does The Compucare provide in Los Angeles, California, and which industries do you specialize in locally?▶
The Compucare provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is The Compucare average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour. The Compucare also offers after-hours support to ensure that clients receive assistance whenever needed.
Does The Compucare handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, The Compucare provides cybersecurity services that include compliance support for HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with The Compucare look like for a new client, and how long does it take?▶
Onboarding with The Compucare involves an initial assessment, setup of services, and training for staff. This process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does The Compucare support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
The Compucare supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with The Compucare and is it per user, per device, or a flat monthly plan?▶
Pricing with The Compucare is typically structured as a flat monthly plan with options based on the number of users or devices, allowing for flexible budgeting.
Customer Reviews
Jose is amazing. I sent my Alienware laptop to be repaired by dell twice and both times it came back facing the same motherboard issues. Jose was the first honest, efficient computer repair person I encountered. I highly recommend him. He is a lovely, honest guy and I would recommend him to anyone looking to get their computer repaired.
Amazing service from Jose. He was able to help me out and even explained the steps that he did. Was really fast too. Would definitely recommend if you have any tech problems
Jose was amazing, I had a PC shipped in an airplain and some piece fell of and did damage to the interior from the movement in the airport. he helped me order the piece, installed it and tested everything. also I had a really old hard drive I needed to extract the data from it and he did it in seconds after others failed before price was great and he is a great guy doing good work! defintly my computers guy from now on
Jose best guy in the world helped me when my computer setup was not working, came over helped find the source of the problem, had to replace some parts, he helped recommend some good parts, worried on doing it myself, offered to do it, came by picked it up and dropped it off when done, took 2 days, all at a good price for everything. Really appreciate what he did for me.
Jose is a truly honest and good man. He cares deeply about his work, and he makes sure that you are completely satisfied when the job is done. His prices are very fair, and he keeps your best interests at heart when making recommendations. I had him upgrade my gaming computer with a new high-end cooling system, power supply, graphics card, ram, and ssd hard drive, along with completely cleaning it after I neglected it for 4 years. I will definitely be going to him for all my computer tasks from now on. Thank you Jose!