Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
TekReach Solutions is a managed service provider based in Los Angeles, California, specializing in IT services for local businesses. They offer a comprehensive suite of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, TekReach Solutions aims to empower organizations across various industries, ensuring they can focus on their core business objectives while maintaining robust IT infrastructure.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend TekReach Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security. Overall, customer satisfaction is high, reflecting the quality of service provided.
Service Coverage Area
TekReach Solutions serves the greater Los Angeles area, including nearby cities such as Beverly Hills, West Hollywood, Culver City, and Santa Monica. Major freeways include the I-10 and I-405, with recognizable landmarks like The Grove and the Los Angeles County Museum of Art.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does TekReach Solutions provide in Los Angeles, California, and which industries do you specialize in locally?▶
TekReach Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is TekReach Solutions average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
TekReach Solutions typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does TekReach Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TekReach Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with TekReach Solutions look like for a new client, and how long does it take?▶
Onboarding with TekReach Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does TekReach Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TekReach Solutions supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with TekReach Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at TekReach Solutions is flexible, typically based on a per-user or per-device model, with options for flat monthly plans that cater to different service levels.
Customer Reviews
TekReach's Albatross Legal Cloud has been an excellent solution for us. We are a small law firm with a specialized IP practice, and they have provided a flexible cloud-based "desktop as a service" that has been well-suited to our needs. TekReach assumes all responsibility for IT infrastructure, including not only hosted software applications but also management of desktops, printers, and mobile devices, all at a cost-effective price point. Most importantly, their support is extremely responsive and capable. On many occasions they have gone above and beyond to ensure our needs are met, with excellent follow-through. Highly recommended.
TekReach has been a great partner to our business. They have been hosting our systems for a few years and we have been extremely satisfied with their services. First, their folks are great to work with. They have always been available to help us work through any design questions or issues. System uptime is excellent and in the rare situations when there was an issue, they immediately had it fixed. You can't ask for more from a partner.
If you’re looking for a hosted desktop, you won’t beat the reliability, affordability and top tier services offered by TekReach on the Albatross platform. After going out on my own, they set up encrypted storage and MS Office, personalized my experience and became my own IT department. Turnkey. Always on. Awesome. Call them!
My experience with TekReach in providing our SharePoint Extranet servers has been very positive. Their customer support is stellar, even being there for us on Thanksgiving day when we had a critical site failure; they had us back up and running in a few hours. I highly recommend TekReach for critical SharePoint hosting needs.
Our 10-person firm switched over to Albatross Workspaces in January 2020. The transition was a smooth one and we have found their hosted desktop to be user-friendly and reliable. Additionally, the TekReach Support Team has been extremely helpful to us with any issues that have arisen and have assisted us in installing new software to our network desktop. We are very satisfied with their service and support.