Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA A+Cisco Certified Network AssociateDatto Certified Partner
Overview
TEKDEP Data Recovery, Computer and Phone Repair is a managed service provider located in Los Angeles, California. They specialize in offering comprehensive IT services to local businesses, ensuring reliable technology support and data recovery solutions. With a focus on customer satisfaction, TEKDEP helps organizations enhance their operational efficiency through tailored IT strategies and proactive support.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- data backups
Review Summary
Clients frequently commend TEKDEP for their responsiveness and reliability. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
TEKDEP serves the greater Los Angeles area, including Canoga Park, Woodland Hills, Calabasas, and Tarzana. Major freeways nearby include the 101 and 118, with recognizable landmarks such as the Topanga Plaza and the Westfield Promenade.
Pricing Model
TEKDEP offers flexible pricing structures, typically based on a per user or per device model. They also provide flat monthly plans with various tiers to accommodate different business needs.
FAQ
What services does TEKDEP Data Recovery, Computer and Phone Repair provide in Los Angeles, California, and which industries do you specialize in locally?▶
TEKDEP offers a range of services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, retail, education, and legal.
How fast is TEKDEP Data Recovery, Computer and Phone Repair average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
TEKDEP typically responds to support tickets within a few hours during business hours. They also provide after-hours support for urgent issues to ensure minimal downtime.
Does TEKDEP Data Recovery, Computer and Phone Repair handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TEKDEP is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with TEKDEP Data Recovery, Computer and Phone Repair look like for a new client, and how long does it take?▶
Onboarding with TEKDEP involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does TEKDEP Data Recovery, Computer and Phone Repair support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TEKDEP supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with TEKDEP Data Recovery, Computer and Phone Repair and is it per user, per device, or a flat monthly plan?▶
TEKDEP offers pricing based on a per user or per device model, as well as flat monthly plans. This flexibility allows businesses to choose a pricing structure that best fits their needs.
Customer Reviews
The best MacBook and IPhone technicians in the Valley perhaps the best in LA. Mail in repair and board level techs. They do everything even data recovery or water damage. Brought in my Laptop finished in a day. Thanks to Arman he is the best! Customer service so good
I think this is my second review if not I should have for sure the first time as a customer. First time fixed my computer perfectly, battery and keyboard. Second time fixed my gf MacBook and found residue on the charging board and new battery, works like new. I had it shipped the first time and they shipped it back to me, second time I went in to the shop and got to meet all the guys. Late 2013 MacBook Pro still running like new. You do not get such a good Google review rating as these guys and not earn it. Thank you Dave and the crew. Pilot Mike
Brought my Mac Mini in for repair and had such a great experience with TekDep! The service was fast, professional, and my computer runs perfectly now. On top of that, they went above and beyond by offering free coffee while I waited and even gave me a complimentary tool kit. It’s rare to find a place that treats customers this wellâ€â€highly recommend them for any tech repairs!
TEKDEP is a great repair shop. Brought in my MacBook Pro because my display was broken. I spoke with David on the phone and he helped me in person as well. He replaced my laptop screen quickly, efficiently and at a reasonable price. Thank you, David for your help and exceptional customer service! I definitely recommend them and will be coming back if I ever need them in the future.
These guys are awesome!! Super professional, great quality work, and very responsive 🙂 they told me exactly what to expect, were fully transparent, and gave me updates throughout the process. My iPad looks as good as new and is working perfectly. I can not recommend them enough, definitely very trustworthy. Tekdep will be my go to repair place from now on and I recommend it is for you too ðŸ˜Â