Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Tech Kooks is a managed service provider based in Los Angeles, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, Tech Kooks supports organizations in various sectors, ensuring they remain competitive and secure in a rapidly evolving digital landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Tech Kooks for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
Tech Kooks serves the greater Los Angeles area, including nearby cities such as San Pedro, Long Beach, Torrance, and Carson. Major freeways include the I-110 and I-405, with recognizable landmarks like the Port of Los Angeles and the Los Angeles Memorial Coliseum.
Pricing Model
Tech Kooks employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Tech Kooks provide in Los Angeles, California, and which industries do you specialize in locally?▶
Tech Kooks provides a range of IT services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in serving industries such as healthcare, finance, retail, and education.
How fast is Tech Kooks average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Tech Kooks typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does Tech Kooks handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech Kooks is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Tech Kooks look like for a new client, and how long does it take?▶
Onboarding with Tech Kooks involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Tech Kooks support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech Kooks supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Tech Kooks and is it per user, per device, or a flat monthly plan?▶
Tech Kooks uses a flat monthly pricing model with tiered options based on service levels, allowing clients to choose a plan that best fits their needs.
Customer Reviews
quick to respond, and thoroughly helpful!