Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Remote Techs, Inc. is a managed service provider based in Los Angeles, California, specializing in IT services for local businesses. They offer a comprehensive suite of solutions designed to enhance operational efficiency and security. By leveraging advanced technologies and expert support, Remote Techs, Inc. helps organizations streamline their IT processes, ensuring reliable performance and peace of mind for their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Remote Techs, Inc.'s responsiveness and reliability in managing their IT needs. The team is praised for their effective communication and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Remote Techs, Inc. serves the greater Los Angeles area, including Pacoima, San Fernando, Glendale, and Burbank. Major freeways in the vicinity include the I-5 and I-405, with recognizable landmarks such as the San Fernando Mission and the Los Angeles Zoo.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Remote Techs, Inc. provide in Los Angeles, California, and which industries do you specialize in locally?▶
Remote Techs, Inc. provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, manufacturing, and education.
How fast is Remote Techs, Inc. average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Remote Techs, Inc. typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that critical issues are addressed promptly.
Does Remote Techs, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Remote Techs, Inc. is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Remote Techs, Inc. look like for a new client, and how long does it take?▶
Onboarding with Remote Techs, Inc. involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Remote Techs, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Remote Techs, Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Remote Techs, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing at Remote Techs, Inc. is flexible, offering options for per-user or per-device billing, as well as flat monthly plans that can be tailored to fit the specific needs of businesses.
Customer Reviews
RemoteTechs has given us the service and professionalism that we have been searching for in the past years. The outstanding attention to detail, timely response, and dependable service exceeds our expectation since the onset of our contract. Remote ticket system on how to get support is an exceptional way to keep our requests organized as well as a successful manner of communicating. Quarterly customer report providing important insight into our environment, improvements that could enhance our system is very impressive and easy to visualize.
For last 15+ years maybe more we here at Kafco Sales Co. in Vernon, Ca. have put our daily operations in Mike and his teams hands and without fail they've keep us running i/we strongly recommend there services
The best and most reliable company I have worked with. Expertise in all aspects of technology unsurpassed and I would highly recommend this company.
Professionals