Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ProLink Systems – Woodland Hills is a managed service provider located in Los Angeles, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, ProLink Systems aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend ProLink Systems for their responsiveness and reliability. The team is noted for effective communication and a strong emphasis on security, ensuring that businesses feel supported and protected.
Service Coverage Area
ProLink Systems serves the greater Los Angeles area, including nearby cities such as Calabasas, Tarzana, and Encino. The service area is accessible via major freeways like the 101 and 405, and is close to landmarks such as the Topanga State Park.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to the specific needs of businesses.
FAQ
What services does ProLink Systems – Woodland Hills provide in Los Angeles, California, and which industries do you specialize in locally?▶
ProLink Systems offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is ProLink Systems – Woodland Hills average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
ProLink Systems typically responds to tickets within a few hours during business hours. They also provide after-hours support to ensure that clients receive assistance when needed.
Does ProLink Systems – Woodland Hills handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ProLink Systems is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with ProLink Systems – Woodland Hills look like for a new client, and how long does it take?▶
Onboarding with ProLink Systems involves an initial assessment, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does ProLink Systems – Woodland Hills support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ProLink Systems supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and accessibility.
How does pricing work with ProLink Systems – Woodland Hills and is it per user, per device, or a flat monthly plan?▶
Pricing at ProLink Systems is flexible, typically based on a per-user or per-device model, with options for flat monthly plans that can be customized to fit the client's requirements.
Customer Reviews
ProLink has provided IT services for my law firm for at least the last 10 years. They handle everything from email issues, to servers, security, and data storage. They can provide needed hardware and software at reasonable prices. They always give us both excellent advice and service, and I would recommend their services very highly. Their technicians are all very prompt, courteous and professional, and the principal of the company, Brian, is always available to quickly respond to any important questions or issues.
My experience was a very positive one and I would recommend their services to anyone in need. My company was moving (last minute) and we needed cabling, and a few network devices setup for our office. I conveyed the emergency situation we were in. They did a site walk, provided a quote within days, and had my full network setup and complete in less than a week. Brian Shad was professional and straight forward. Advised me of any recommendations that he saw was necessary and communicated all information quickly. Thank you Brian Shad and Prolink Systems in helping with our last minute emergency.
ProLink Systems is a joy to work with. The company is so attentive to the needs of their clients. Their attention to detail and amazing customer service is what sets them apart from other companies. They always respond in a prompt and professional manner. If you need any IT support, look no further.
My company (Global Garden) has been using Prolink Systems services for the last several years, and we could not be happier. Their service is always prompt, and friendly. More importantly, their knowledge base and work behind the scenes insures we never really experience any issues.
I have used Prolink for all of my IT needs for over 10 years. I have found them to be incredibly responsive, always on top of things, and very informative and helpful for our company’s growth. I highly recommend this company for IT support and all your networking needs.