Industries Served
HealthcareFinanceRetailLegalEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Prime I.T. is a managed service provider based in Los Angeles, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, Prime I.T. delivers tailored support that enables clients to leverage technology effectively, ensuring reliable performance and peace of mind.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Prime I.T. for their responsiveness and reliability. The team is noted for effective communication and a strong emphasis on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Prime I.T. serves the greater Los Angeles area, including Sherman Oaks, Studio City, North Hollywood, Burbank, and Glendale. The firm is conveniently located near the 101 and 405 freeways, close to recognizable landmarks such as the Sherman Oaks Galleria.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that cater to varying service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Prime I.T. provide in Los Angeles, California, and which industries do you specialize in locally?▶
Prime I.T. provides a range of IT services including managed endpoints, network monitoring, cloud migrations, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, retail, legal, and education.
How fast is Prime I.T. average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Prime I.T. typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Prime I.T. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Prime I.T. is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Prime I.T. look like for a new client, and how long does it take?▶
Onboarding with Prime I.T. involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Prime I.T. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Prime I.T. supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Prime I.T. and is it per user, per device, or a flat monthly plan?▶
Pricing at Prime I.T. is flexible, offering options based on per user or per device models, as well as flat monthly plans that can be tailored to fit different service levels.
Customer Reviews
We had our email migrate to office 365, and couldn't ask for a better team. The migration was smooth and fast, we were well informed of the process, and well trained on the new system. Great job.
Prompt replies to submitted tickets, very friendly and knowledgeable staff that will help you with any technical issues you may have.