Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
NexusTek Los Angeles is a managed service provider that offers comprehensive IT solutions to local businesses in the Los Angeles area. They specialize in delivering services such as network monitoring, cybersecurity, and cloud migrations, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, NexusTek Los Angeles aims to enhance productivity and reduce downtime through reliable technology support.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend NexusTek Los Angeles for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, providing peace of mind to businesses. Overall, customer satisfaction is high, with many appreciating the tailored support they receive.
Service Coverage Area
NexusTek Los Angeles serves the greater Los Angeles area, including nearby cities such as Chatsworth, Burbank, and Glendale. The service area is accessible via major freeways like the 101 and 405, and is close to landmarks such as the Getty Center and Griffith Park.
Pricing Model
NexusTek Los Angeles typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does NexusTek Los Angeles provide in Los Angeles, California, and which industries do you specialize in locally?▶
NexusTek Los Angeles provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is NexusTek Los Angeles average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
NexusTek Los Angeles typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure continuous service.
Does NexusTek Los Angeles handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, NexusTek Los Angeles is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with NexusTek Los Angeles look like for a new client, and how long does it take?▶
Onboarding with NexusTek Los Angeles involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks depending on the complexity of the requirements.
What tools and platforms does NexusTek Los Angeles support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
NexusTek Los Angeles supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with NexusTek Los Angeles and is it per user, per device, or a flat monthly plan?▶
NexusTek Los Angeles operates on a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses in budgeting.
Customer Reviews
Matt T and the rest of the Cal Net team have always been excellent, professional and friendly and they get things done fairly quickly. This time around was no different. Our firm had an issue with a remote user not being able to connect to our main office that was beyond my basic knowledge of computers and networking so I reached out to Cal Net. Matt responded, gathered everything that was going on and was able to pinpoint and resolve the issue quickly. On top of that Matt even waited until after closing hours to fix the issue as to not interrupt any of our remote users. I would definitely recommend Cal Net!
Matt Tahmasian was the engineer that responded to my ticket. His service and communication was incredible. Response time down to the minute of our appointment. Highly satisfied and would recommend him and the calnet team to anyone in need of IT solutions !
Matthew was one of the best I've dealt with to date at CalNet and I've been working with them for probably ten years or more. He is quick, clear, knowledgeable and courteous. He also takes the time to explain to you what he's doing along the way, which I love! A+++++++ service!
The help desk technicians are always professional and courteous, respond efficiently to tickets, and most often resolve our company's IT issues with accuracy. Matt Tahmasian is a pleasure to work with. He makes an effort to go above and beyond in researching solutions when needed.
I was having issues getting a printer to work with a computer using remote access. Matthew Tahmasian was the tech who helped me. I don't think I have ever seen a printer give anyone this much trouble, But Matt pulled through and got it up and running. He was very kind and professional. Did all he could to solve my problem. I am super exited to print everything now. lol. Very great help.