Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
NetMGM is a managed service provider located in Los Angeles, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing productivity and security, NetMGM serves various industries, providing tailored solutions that meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight NetMGM's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
NetMGM serves the greater Los Angeles area, including nearby cities such as Pasadena, Burbank, and Santa Monica. The firm is conveniently located near major freeways such as the I-10 and I-405, and is close to landmarks like the Walt Disney Concert Hall.
Pricing Model
NetMGM typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does NetMGM provide in Los Angeles, California, and which industries do you specialize in locally?▶
NetMGM provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is NetMGM average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
NetMGM maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does NetMGM handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, NetMGM is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with NetMGM look like for a new client, and how long does it take?▶
Onboarding with NetMGM involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the requirements.
What tools and platforms does NetMGM support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
NetMGM supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with NetMGM and is it per user, per device, or a flat monthly plan?▶
NetMGM offers a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that aligns with their specific needs.
Customer Reviews